Frequently Asked Questions
The maintenance plan covers your natural gas fired central heating system including the boiler, gas fires, radiators, controls, pipes and hot water cylinder.
Click here for more information on out GasSure Maintenance Packages.
The plan costs £7.99 per month for Sure Bronze, £15.49 per month for Sure Silver and £19.99 per month for Sure Gold.
- Open all windows and doors to allow the gas to escape
- Check to see if the gas has been left on, or if a pilot light has went out. If this is the case, switch the appliance off, if not there could be a gas escape.
- Turn the main gas tap to the off position. The supply is off when the ridged line on the spindle is across the pipe.
- Phone SGN’s emergency line: 0800 111 999
- It’s recommended that you do not use a mobile phone in the vicinity of a suspected gas leak.